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Privacy Policy

Don't speak legal? Don't worry.

Here is what you need to know in a nutshell:

  • Your information is safe with us.

    We don’t share information, and all files are stored securely and privately.

  • We can double your success rate.

    If you don’t receive two times more job interviews within 60 days of receiving your final copy, we will rewrite your CV again, free-of-charge. You must notify us in writing within 180 days of receiving your final copy. Only certain packages are eligible for our guarantee.

  • You get more than one chance.

    You will receive multiple drafts and revisions of your CV.

  • We’re here for you every step of the way.

    Most problems that users encounter can be resolved quickly and to satisfaction by contacting us at support@topcv.co.uk.

More questions?

We've got answers for non-legal inquiries on our FAQs page. Or, learn more about our CV-writing process.

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TopCV Privacy Policy

Talent Worldwide Inc. d/b/a/ TopCV (we, us, our, the Company, "TopCV") are committed to protecting and respecting your privacy and ensuring that any personal information that you supply us with or personal data that we collect about you (as described in this policy) is processed fairly and lawfully and in line with our obligations under the Data Protection Act 1998 (the DPA) and all other relevant privacy legislation.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting https://www.topcv.co.uk (the Website) you are accepting and consenting to the practices described in this policy.

The Company’s principal business is to assist jobseekers in writing resumes, CVs and provides services to assist users in relation to employment opportunities.

For the purpose of the DPA, the data controller is Talent Inc. Headquarters 149 E 23rd St., Suite 1709, New York, New York 10010. The Company is registered with the Information Commissioner’s Office (ICO) with ID CSN7688082.

We can be contacted using the contact details supplied in section 8 below.


1.1 We may collect and process the following data about you:

1.1.1 Information you supply to us. You may give us information about you by filling in forms on the Website or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use the Website, subscribe to our service, search for opportunities, enter a promotion or survey and when you report a problem with the Website. The information you give us may include your name, address, email address, and your CV or resume.

1.1.2 Information we collect about you. With regard to each of your visits to the Website we may automatically collect the following information:

  • (a) technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and
  • (b) information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from the Website (including date and time); opportunities, products or services that you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

1.1.3 Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. We also work closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers) and may receive information about you from them where you have provided such third parties with consent to share this information.


The Website uses cookies to distinguish you from other users of the Website. This helps us to provide you with a good experience when you browse the Website and also allows us to improve the Website. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Notice.


3.1 We use information held about you in the following ways:

3.1.1 Information you give to us. We will use this information:

  • (a) to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us, in particular;
  •    (i) your CV or resume, or contact you in relation to it;
  •    (ii) to contact you via email regarding or in relation to employment opportunities and news available through the Website;
  • (b) to provide you with information about other products or services we offer that are similar to those that you have already purchased or enquired about;
  • (c) to provide you with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail) with information about goods and services which are similar to those which have been promoted to you in the past. We will contact you by electronic means only if you have provided your consent for this. If you do not want us to use your data in this way, select the “unsubscribe” link in any email communication from us;
  • (d) to notify you about changes to our service; and
  • (e) to ensure that content from the Website is presented in the most effective manner for you and for your computer phone, tablet or other device.

3.1.2 Information we collect about you. We will use this information:

  • (a) to administer the Website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • (b) to improve the Website to ensure that content is presented in the most effective manner for you and for your computer;
  • (c) to allow you to participate in interactive features of our service, when you choose to do so;
  • (d) as part of our efforts to keep the Website safe and secure;
  • (e) for our record keeping and identification protocols;
  • (f) to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; and
  • (g) to make suggestions and recommendations to you and other users of the Website about goods or services that may interest you or them.

3.1.3 Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).


4.1 We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

4.2 We may share your information with selected third parties including:

4.2.1 Business partners, suppliers and sub-contractors for the performance of any contract we enter into with [them or] you;

4.2.2 Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others; and

4.2.3 Analytics and search engine providers that assist us in the improvement and optimisation of the Website.

4.3 We may disclose your personal information to third parties:

4.3.1 in the event that we buy any business or assets, in which case we may disclose your personal data to the prospective seller of such business or assets;

4.3.2 if the Company or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets; and

4.3.3 if we are under a duty to disclose or share your personal data in order to comply with any legal obligation (including a request by a regulator) and other agreements; or to protect the rights, property, or safety of the Company, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

4.3.4 If you have provided us with consent to do so, we may pass your data to selected third parties so that they can provide you with information about goods and services that they feel may be of interest to you. You can unsubscribe to third party marketing at any time by selecting the 'unsubscribe' link in any email communication from the third party or by following the unsubscribe instructions for other types of communication.


5.1 The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers or service providers. Such staff maybe engaged in, among other things the provision of our services to you. By submitting your personal data, you agree to this transfer, storing or processing. The Company, will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

5.2 We may transfer the data that we collect from you from the EEA to the United States of America. Such data transfer has been notified to the Information Commissioner's Office in compliance with the DPA. The Company complies with the U.S.-EU Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries. The Company has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view the Company's certification, please visit http://www.export.gov/safeharbor/.

5.3 All information you provide to us is stored on our secure servers. Any sensitive information, such as credit/debit card numbers will be encrypted using secure socket layer technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

5.4 Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.


6.1 You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at contact@topcv.co.uk.

6.2 Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

6.3 The DPA gives you the right to access information held about you. Your right of access can be exercised in accordance with the DPA. If you wish to make such a data subject access request you should write to us using the contact details set out in section 8 below. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

6.4 We will attempt to resolve any complaint that you may have in relation to data protection issues. In the alternative, or if you are not happy with our final response, you have the right to have your complaint dealt with by the ICO.


Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.


8.1 Questions, comments and requests regarding this privacy policy are welcomed and should be addressed:

Talent Worldwide Inc., d/b/a
Attention: Customer Care – Website Issues
149 E 23rd St.
Suite 1709
New York, NY 10010

8.1.2 by email to contact@topcv.co.uk;

Last updated: 28 January 2015